WAHYUDI; DIAN PARAWANSA; FAHRINA MUSTAFA. THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION OF PENSION SAVING BANK NATIONAL (BTPN) BRANCH SUNGGUMINASA. Scientium Management Review, Jakarta, ID., v. 2, n. 2, p. 585–602, 2023. Disponível em: https://scientium.co.id/journals/index.php/smr/article/view/403. Acesso em: 19 sep. 2024.