AKBAR, A. . ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP KUALITAS LAYANAN SHOPEE. Scientium Management Review, Jakarta, ID., v. 1, n. 2, p. 9–16, 2022. DOI: 10.56282/smr.v1i2.124. Disponível em: https://scientium.co.id/journals/index.php/smr/article/view/124. Acesso em: 27 jul. 2025.