Journal of Business Issues

THE EFFECT OF CREDIT RISK AND CAPITAL ADEQUACY ON PROFITABILITY WITH LIQUIDITY RISK AS A MEDIATION VARIABLE AT BANK WOORI SAUDARA

Sitti Nadiah W. Katili, Muhammad Ali, Fauzi R. Rahim — Fri, 30 Jun 2023 00:00:00 +0000

This study aims to analyze the effect of credit risk and capital adequacy on profitability with liquidity risk as a mediating variable at Bank Woori Saudara. This study takes from the annual financial report at Bank Woori Saudara. To carry out the objectives of this study, an analysis technique using path analysis is used. The results of the analysis prove that the effect of credit risk on liquidity risk is significant with a negative relationship direction at Bank Woori Saudara. Capital adequacy Ratio does not have a significant effect on credit risk at Bank Woori Saudara. Credit risk, capital adequacy and liquidity risk do not have a significant effect on profitability at Bank Woori Saudara. While the mediating effect of liquidity risk is unable to mediate the relationship between credit risk and capital adequacy on profitability.

SWOT and AHP Analysis of Strategy Selection in Optimizing Work Units

Setiawan Yatman, Muis Mahlia, Amar M Yunus — Sat, 30 Dec 2023 00:00:00 +0000

PT Semen Tonasa is one of the cement producers in Indonesia and is part of PT Semen Indonesia. Since 2015, cement sales have reversed due to supply being greater than demand. This condition requires cement producers to work hard to increase their sales or reduce costs in order to survive. One of the company's efficiency programs is to reduce equipment maintenance costs by increasing preventive maintenance to reduce corrective maintenance. The operational disturbance control work unit is tasked with controlling equipment operational disturbances and is corrective maintenance. To increase preventive maintenance, the maintenance strategy must change by optimizing the business process of the operational disturbance control work unit. From the results of the study that has been conducted using strong weakness opportunity threats (SWOT) and analitycal hierarchy process (AHP) analysis, it shows that the operational disturbance control work unit is in quadrant 1 with a value of X = 1.24 and Y = 0.94 which is aggressive in making several changes. This study aims to test and analyze decision making in optimizing the work unit.

EDUCATION INTITUTION MANAGEMENT AND DEVELOPMENT STRATEGY ON CENTRE OF MEDICAL SPECIALIST EDUCATION PROGRAM FACULTY OF MEDICINE HASANUDDIN UNIVERSITY, MAKASSAR

Aldian Arisakti, Nurdin Brasit, Wahda — Fri, 30 Jun 2023 00:00:00 +0000

This research aims to determine the management and development strategy of educational institutions at the center of the specialist medical education program at Hasanuddin University's medical faculty. The analytical tool used in this research is SWOT analysis. The results of the research state that strategic planning in improving the quality of education is a design of activities to follow up on previous programs after program evaluation. programs to improve the quality of education reflect the vision, mission and objectives of PPDS FK Unhas. The guideline for creating a program to improve the quality of education, in this case PPDS FK Unhas, is to provide facilities to lecturers and human resources at PPDS FK Unhas, one example is by facilitating lecturers in conducting research. In carrying out activities to improve the quality of education at PPDS FK Unhas, there are several obstacles faced, one of which is the lack of specialist staff in areas of need.

EFFECT OF CUSTOMER SATISFACTION, SWITCHING COST, AND TRUST IN BRAND TO CUSTOMER RETENTION (Case Study on GO-JEK E-Commerce customer students in the department Management of the Faculty Economics UNM)

Muhammad Thaher — Sat, 30 Dec 2023 00:00:00 +0000

Tujuan dari penelitian ini adalah untuk melihat pengaruh Customer Satisfaction (X1), Switching Cost (X2), dan Brand Trust (X3) terhadap Customer Retention (Y) Mahasiswa Layanan Pelanggan Bisnis GO-JEK Jurusan manajemen UNM. Survei ini mencakup konsumen yang menggunakan atau pernah menggunakan layanan GO-JEK sebanyak 1.038 orang. Jumlah sampel yang digunakan adalah 92 orang dengan menggunakan rumus slovin. Pengumpulan data dilakukan melalui kuesioner. Teknik analisis data yang digunakan adalah analisis regresi linier berganda dengan menggunakan dua metode uji statistik yaitu. uji simultan (uji-F) dan uji parsial (uji-t) dengan menggunakan Statistical Product and Service Solution (SPSS). Berdasarkan hasil penelitian yang diperoleh, persamaan regresi berganda adalah Y = 7,317 -0,202 X1 0,367 X2 0,517 X3 e Hasil hipotesis uji F menunjukkan bahwa F-hitung (20,290) > F-tabel (2,31) dengan tingkat signifikansi (tabel dengan tingkat signifikansi 0,0>0,010) <0,290. 000 <0> t larik (1,661) pada taraf nyata <0,610,0,010 larik (1,661) 0 dan lt; 0,05 yang berarti variabel X3 (Kepercayaan terhadap merek) berpengaruh positif secara parsial terhadap variabel Y (Retensi Pelanggan).